Seeking hard-working, dedicated individuals to join a great team! 

Northern Wisconsin’s premier destination resort features a fun, fast-paced environment, competitive pay/benefits and advancement opportunities.

Currently seeking: Lead Line Cook and Banquet Captain (see job descriptions below)
Apply by emailing resume to: [email protected]
Use this in the subject line “Attn: Employment” followed by the Job to which you are applying for.

Lead Line Cook

Heartwood Resort & Conference Center seeks a part-time Lead Line Cook to join our team!
Lead Line Cook Responsibilities:
  • Assisting in preparing meal ingredients, which includes washing, peeling, cutting, and slicing fruits and vegetables as well as marinating meats.
  • Preparing soups, salads, and sauces as instructed by the Head Cook. Plating and garnishing meal items in accordance with the instructions provided by the Head Chef.
  • Supervising the work of Line Cooks to ensure that all given tasks are completed in a timely manner.
  • Ensuring that all cooking stations are adequately stocked with the necessary meal ingredients and cooking equipment.
  • Ensuring that all cooking stations and kitchen surfaces are cleaned and disinfected before and after each shift.
  • Adhering to standard food rotation practices to reduce food wastage and minimize the risk of contamination.
  • Assessing the quality of delivered food supplies to ensure that it meets restaurant standards.

Lead Line Cook Requirements:

  • High school diploma or GED. Proven cooking experience.
  • A food handler’s license. Sound knowledge of food health and safety regulations.
  • The ability to work as part of a team.
  • The ability to stand for extended periods.
  • The ability to work in a fast-paced environment.
  • Excellent communication and leadership skills.
  • Exceptional organizational, time management, and problem-solving skills.
  • Willingness to work long hours, irregular shifts, and on weekends and holidays.

Banquet Captain

Heartwood Resort & Conference Center seeks a part-time Banquet Captain to join our team!
Banquet Captain Responsibilities:
  • Welcoming guests upon their arrival and assisting them with their seating arrangements.
  • Assisting managers and organizers with planning the layout and logistics of events.
  • Setting up and managing staff shifts and timetables.
  • Developing and providing staff with the necessary training, including customer service and serving etiquette.
  • Managing the setup of events.
  • Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
  • Monitoring the inventory of supplies, equipment, and furniture.
  • Tending to guests’ requests, questions, and complaints.
  • Ensuring that the venue and facilities remain neat and clean.
  • Ensuring that all applicable safety regulations are communicated and adhered to.

Banquet Captain Requirements:

  • High school diploma or GED.
  • Proven experience as a banquet captain or similar.
  • Excellent leadership abilities and the ability to manage many staff members.
  • Great time management and multitasking abilities.
  • Excellent written and verbal communication abilities.
  • The ability to provide an excellent level of customer service, even in stressful situations.
  • Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
  • Willingness to work long hours, irregular shifts, and on weekends and holidays.